Terms of Service
Last updated: December 10, 2025
Table of Contents
1. Agreement to Terms
By accessing or using MIRO, a product of Surflex Technology Pvt Ltd, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our service.
These terms constitute a legally binding agreement between you and Surflex Technology Pvt Ltd regarding your use of MIRO.
2. Use of Service
2.1 Eligibility
To use MIRO, you must:
- Be at least 18 years old
- Have the legal capacity to enter into binding contracts
- Comply with all applicable laws and regulations
- Have a valid email address and phone number
- Provide accurate and complete registration information
2.2 Account Registration
When creating an account, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
- Keep your contact information up to date
2.3 Service Access
We reserve the right to:
- Modify or discontinue any part of the service
- Restrict access to certain features or content
- Implement usage limits or quotas
- Require additional verification for certain actions
3. Service Description
MIRO provides intelligent document processing services, including:
- Document data extraction and analysis
- Automated processing and validation
- SAP integration capabilities
- Data analytics and reporting
- Custom workflow automation
- API access for integration
- Technical support and training
4. User Responsibilities
As a user of MIRO, you agree to:
- Use the service only for lawful purposes
- Not upload malicious content or software
- Not attempt to reverse engineer the service
- Comply with all applicable laws and regulations
- Maintain the confidentiality of your account
- Not share your account credentials
- Report any security vulnerabilities
- Not use the service for unauthorized commercial purposes
5. Intellectual Property
All rights, title, and interest in and to MIRO, including:
- Software and technology
- User interface and design
- Documentation and materials
- Trademarks and logos
- Patents and trade secrets
- Content and data
are and will remain the exclusive property of Surflex Technology Pvt Ltd.
6. Payment Terms
For paid services, you agree to:
- Pay all fees in accordance with the pricing plan
- Provide valid payment information
- Authorize automatic billing for recurring charges
- Pay any applicable taxes
- Not dispute charges for services received
7. Limitation of Liability
To the maximum extent permitted by law, Surflex Technology Pvt Ltd shall not be liable for:
- Indirect or consequential damages
- Loss of profits or data
- Service interruptions or errors
- Third-party actions or content
- Security breaches or data loss
- Inaccuracies in processed documents
8. Termination
We may terminate or suspend your access to MIRO:
- For violations of these Terms
- For fraudulent or illegal activity
- For non-payment of fees
- At our sole discretion, with notice
- For extended periods of inactivity
9. Dispute Resolution
Any disputes arising from these terms shall be resolved through:
- Good-faith negotiations
- Mediation if necessary
- Binding arbitration in accordance with applicable laws
- Exclusive jurisdiction in the courts of [Jurisdiction]
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service. Continued use of MIRO after such changes constitutes acceptance of the modified terms.
11. Contact Information
For questions about these Terms of Service, please contact us at:
- Email: legal@surflextech.com
- Phone: +1 (555) 123-4567
- Address: Surflex Technology Pvt Ltd, City, Country
- Response Time: We aim to respond to all legal inquiries within 72 hours.