Privacy Policy

2. Information Collection

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account or create a user profile
• Use our document processing services
• Contact our support team or submit inquiries
• Subscribe to our newsletters or marketing communications
• Participate in surveys, promotions, or events
• Apply for employment opportunities

2.2 Document Data

When using MIRO, we process and store:

• Uploaded documents and their contents
• Extracted data from documents
• Processing results and analytics
• Document metadata and processing history
• User annotations and modifications

2.3 Automatically Collected Information

We automatically collect certain information when you use our services:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Performance metrics and error logs
• Location information (if permitted)

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Processing and analyzing documents
• Improving and personalizing user experience
• Communicating with you about our services
• Ensuring security and preventing fraud
• Complying with legal obligations
• Conducting research and development
• Marketing and promotional activities (with your consent)

4. Data Security

We implement comprehensive security measures to protect your data:

• End-to-end encryption for data in transit and at rest
• Regular security assessments and penetration testing
• Multi-factor authentication and access controls
• Secure data storage and backup systems
• Employee security training and awareness
• Incident response and disaster recovery plans
• Regular security audits and compliance checks

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and regulations
• Resolve disputes and enforce our agreements
• Support business operations and improvements

When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal information:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent
• File a complaint with supervisory authorities

To exercise these rights, please contact us using the information provided below.

7. International Data Transfers

We may transfer your data internationally to provide our services. When we do so, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Data processing agreements
• Adequacy decisions
• Binding corporate rules

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or via email.

10. Contact Information

For privacy-related inquiries or to exercise your rights, please contact us at: